Refund & Return Policy
We get it – sometimes things don’t go as planned. At EcomShift, we’re all about making sure you’re happy with your purchase. If something’s off with your order, don’t stress — we’re here to fix it!
🛍️ Changed Your Mind? No Worries!
You can return your order within 7 days of delivery if:
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You received the wrong item, size, or color
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The product is damaged or defective
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It doesn’t match the description on our site
Just make sure the item is unused, unwashed, and still in its original packaging with tags.
🔁 Want to Exchange? We’ve Got You
Need a different size or color? No problem! We offer free exchanges within 7 days. Just reach out and we’ll handle the rest.
💸 How Refunds Work
Once we get your returned item and everything checks out, we’ll process your refund in 5 to 7 business days:
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Paid online? You’ll get the money back to your original payment method.
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Paid by Cash on Delivery? We’ll transfer your refund to your bank account (we’ll just need your details).
No extra fees, no drama — just a smooth refund.
📦 How to Start a Return or Exchange
Here’s what to do:
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Send us an email at return@ecomshift.in with your order number and the reason for the return
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Attach some pictures if the item is damaged or incorrect
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We’ll arrange a free pickup in 2–3 working days
That’s it — no forms, no hassle.
❌ What Can’t Be Returned
Some things we can’t take back:
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Used or washed items
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Products without original tags or packaging
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Final sale or clearance items
(But if something went wrong, we’re always happy to see how we can help!)
📍 Want to Track Your Return?
You can check your order and return status any time here: [Track Your Order]
📞 Need Help? Just Reach Out
We’re always here if you need anything:
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Email: return@ecomshift.in
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Call/WhatsApp: +91 84608 86024
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Hours: Monday to Saturday, 10 AM to 6 PM
💙 Why EcomShift?
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100% customer satisfaction guaranteed
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Free and easy returns
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No hidden fees – just honest service